Unify your

teams

Collaborate remotely across teams with Unified Communications by Frontier (UCF).

Unleash innovation

Our cloud platform integrates voice, chat, and file sharing to bring people and information together with unlimited flexibility.

Integrated voice

Streamline operations and strengthen connections with a unified internet and voice network.

Call recording

Available with Basic and Executive UCF plans.
  • Monitor and record calls for training, dispute resolution, and compliance purposes.
  • Track calls and view reports for follow-up research.
  • Add Audio Mining for topic analysis and categorization.

Work from anywhere, anytime

Empower your teams to collaborate effectively and connect seamlessly with customers.

Cloud-based flexibility

Give teams the tools they need with access to cloud-based data & apps.

Improved performance

Enhance user experience with efficient, modern technology.

Future-ready
growth

Expand into new markets with a remote, adaptive workforce.

Contact a UCF expert

Let Frontier help you grow

Leave legacy technology behind and step into the future with a unified communications solution that supports your growth.

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Boost productivity

Get a single solution for call control, voicemail, messaging, and more.

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Operate efficiently

Improve customer interactions with a unified platform that scales with your business.

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Control costs

Maintain budget stability with affordable, per-user pricing each month.

FAQs

PRI stands for primary rate interface, a digital telecommunications connection that allows 23 voice, data or video transmissions at the same time.

A centrex line is a telecommunications service that uses a central office’s switching equipment to function as a traditional private branch exchange.

Unified Communications allows users to access all of their phone’s features on their computer, integrating them with their other apps and capabilities.

Unified Communications as a Service (UCaaS) turns internet-based phone and messaging into a full-featured communications platform. It allows users to access collaboration tools from everywhere across their computer, desk phone and smartphone.

Enterprise communications include voice solutions for enterprises and range from simple to complex phone designs.

More Frontier services

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DDoS protection

Secure your business against distributed denial-of-service (DDoS) attacks with cutting-edge protection.

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Dedicated Internet Access

Get 99.99% availability and flexible speeds up to 100 Gbps1 over our resilient Ethernet backbone.